Terms & Conditions

Welcome to Top Tour e Viaggi Kenya. It's essential that you carefully read and understand the terms of agreement before embarking on a tour. This includes all relevant documents provided on our website or via brochure.

Website Use Terms and Conditions

Top Tour e Viaggi Kenya strives to provide accurate and truthful information on our website. However, neither we nor our associates guarantee the error-free operation of this site nor the absolute accuracy of the content provided.

• We will not be liable for any damages arising from the use or inability to use our site.
• Personal information provided to us is treated as confidential, and we do not disclose such information to third parties unless required by law.

Booking Terms and Conditions

A booking becomes legally binding as soon as you have paid the deposit. The following conditions apply:

• Deposits: A deposit of 35% of the total tour price per person is required at the time of booking.
• Final Payments: The balance must be paid no later than two weeks before the tour begins.

Cancellation Policy

Should you need to cancel your trip, the following cancellation fees will apply:

• More than 60 days before the tour: No cancellation fee.
• 35 to 60 days before the tour: 20% cancellation fee.
• 15 to 34 days before the tour: 40% cancellation fee.
• Less than 15 days to 3 days before the tour: 60% cancellation fee.
• Less than 3 days before the tour: No refund, 100% cancellation fee.

Changes and Cancellation by Top Tour e Viaggi Kenya

We reserve the right to make changes to travel arrangements or cancel any part of a tour:

• Alternative Arrangements: In the unlikely event that we need to make changes to or cancel a tour, we will offer an alternative arrangement or a full refund.
• Acts of God: Tours may also be cancelled due to unforeseen circumstances, which neither our partners nor we could have foreseen. Customers will be refunded, but no additional compensation will be provided.

Travel Documents

Travelers are responsible for ensuring that they possess all required travel documents:

• Passports and Visas: You must have a valid passport and obtain all necessary visas.
• Health Requirements: Travelers must verify health requirements and vaccinations with their health provider.

Limitation of Liability

Top Tour e Viaggi Kenya is not responsible for:

• Any injury, loss, or damage to persons or property.
• Additional expenses incurred due to delays or changes in air or other services, sickness, weather, strikes, or other unforeseen events.

By booking with Top Tour e Viaggi Kenya, you acknowledge that you have read and agree to these terms.

For any questions or concerns about our terms and conditions, please contact us directly.